Privacy Policy

Last updated: March 25, 2026

1. Introduction

Welcome to MechX ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the application, express an interest in obtaining information about us or our products and services, or otherwise contact us. This includes:

  • Name and contact information (email address, phone number)
  • Account credentials (username and password)
  • Profile information (profile photo, business name for sellers)
  • Transaction data (part requests, offers, purchases)
  • Communication data (messages between users)

Automatically Collected Information

When you use our application, we automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Log and usage data (access times, pages viewed, app features used)
  • Location information (with your consent)
  • Push notification tokens (for sending notifications)

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our service
  • To facilitate transactions between buyers and sellers
  • To send you notifications about offers, messages, and updates
  • To improve our application and user experience
  • To communicate with you about your account or transactions
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

  • With other users: When you create a part request or submit an offer, relevant information is shared with other users to facilitate transactions.
  • With service providers: We may share your information with third-party vendors who provide services on our behalf (hosting, analytics, customer support).
  • For legal purposes: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Rectify or update your personal information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your information within 30 days, except where we need to retain certain information for legal or legitimate business purposes.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: